What is a true medical emergency in Veterinary Medicine?
By their very nature, emergencies are typically sudden and unexpected medical conditions or sudden changes in any ongoing medical condition.
These include serious injuries and profuse bleeding from any planned or unplanned event(s), e.g., a traffic accident, fall from a height, dog bite, cat scratch wound, burn, consumption of toxin etc.
Sudden illnesses, or an ongoing illness that abruptly becomes worse, can also be classified as an emergency.
These conditions all require immediate veterinary attention.
Being alert and familiar with your pets' personality and habits is essential to recognizing the onset of a medical condition, and then not allowing this change to snowball into an unforeseen disaster by seeking medical assistance as soon as possible.
You can safely reduce a percentage of your emergency visits and bills this way.
Due to the intensity and nature of Veterinary Medicine, Light of Life Veterinary Clinic is unable to serve as an emergency facility or a 24-hour clinic.
If you are faced with a medical emergency, please call any emergency veterinary medical centre or hospital for advice and proceed there immediately for assessment and treatment.
We will update the respective facility of your choice with your most recent history.
Please be aware that the charges of all emergency centers and 24 hour facilities are different and higher than clinics that serve during the regular hours.
Call SPCA (6287 5355) to inform the staff that you are looking for your missing pet (provide microchip number).
Call AVS's Animal Response Centre (1800 476 1600) to inform the staff that you are looking for your missing pet (provide microchip number)
Post out notices on Social media - Instagram, your own Facebook page and other Pet-based Facebook groups.
Post out notices in your neighbourhood.
Search surrounding area. Keep searching.
Send emails to all the veterinary clinics around your home area, including your pet's microchip number and photo.
Advertise in the classified section of local newspaper.
RAN OUT OF FOOD
Search for 24 hour pet shop via the internet
Call the shops to ask about the availability of the brand of food you feed your pet.
Call friends, relatives or neighbours that have pets to share some food with you.
Cook food using human grade ingredients (that have never caused allergies or diarrhea in your pet in the past):
ALTERNATIVE FOOD (ONLY FOR 1-2 MEALS)^
DOGS. Commercial Dog Food.
CATS. Commercial Cat Food
PARROTS. Pellets, vegetables, seeds.
CHICKENS. Pellets, vegetables, grains.
DUCKS. Pellets, vegetables, grains.
HAMSTERS. Pellets, vegetables, grains.
RABBITS. Hay, pellets, vegetables, fruits.
CHINCHILLAS. Hay, pellets.
CHELONIANS. Pellets, vegetables.
^Alternative food is for use in a single or two meals, and should not be used as a long term substitute.
RAN OUT OF PRESCRIPTIVE MEDICATION
Light of Life Veterinary Clinic and Services can only dispense controlled medication to patients without a pre-existing Veterinarian-Client-Patient Relationship (VCPR) when a valid prescription is provided.
Call your regular veterinary clinic to order repeat medication if your prescription is still valid.
Call other nearby clinics to inquire if medication is available and their prescriptive protocol for purchase of these medication.
DISASTER PREPAREDNESS KIT 
Singapore is generally devoid of any political instabilities or destructive natural calamities other than the occasional flash floods, you still should have some of your pets’ essential supplies always ready in case of an emergency.
Possible occasions where the kit will be useful:
Accidents at home/ on the road
Sudden need to assist an injured, stranded/ stray animal
ITEMS IN EMERGENCY KIT
Muzzle for dogs/ Cat restraining bags.
1.5m to 2m soft rope
Adhesive bandage tape
Non-adhesive elastic bandage
Cotton bandage rolls, buds and cotton wool
Gauze pads and rolls
Wooden tongue depressors
Latex examination gloves
To maintain cleanliness when contacting injured areas.
For feeding medication, water or food. 1ml. 3ml and 10ml.
To check pet for hypothermia or hyperthermia.
Paper towels, clean cotton towels or washcloth
For cleaning, keeping the animals warm and as a protective covering over carriers.
Clotting agent for bleeding nails, small cuts only.
Self activated heat/ cold pad
Water based lubricant
Can be used to lubricate the thermometer before use, cover wounds to protect them from dirt and dust.
Drinking / Mineral water in a bottle
To rehydrate the animals as well as humans.
Absorbent pads/ sheets
For general use.
First aid medication
To consult with your attending vet regarding the range of safe and useful to keep.
Without a VCPR, any advice provided through electronic means can only be general and not specific to a patient, diagnosis or treatment.
With the exception of emergency teletriage, including poison
Telehealth is the overall term that encompasses all uses of technology geared to remotely deliver health information or education.
Telemedicine is the use of medical information exchanged from one site to another via electronic communications, e.g. via electronic mail or other messaging apps, regarding a specific patient's specific clinical health status.
Light of Life Veterinary Clinic and Services can only provide Veterinary Telehealth to clients that have an pre-existing Veterinarian-Client-Patient Relationship (VCPR) with us because:
We can only initiate at least a general or preliminary diagnosis of the medical condition of the patient when we have sufficient knowledge of the patient medical history.
We need to seek owner's consent for the use of Telehealth prior to engagement.
control services or until that patient can be seen by a veterinarian, remote consulting, including telemedicine, offered directly to the public when the intent is to diagnose and/or treat a patient in the absence of a VCPR is not permitted [1,2,5].
1. Drobatz,K.J., Hopper,H., Rozanski,E., Silverstein,D.C. (2019). Textbook of Small Animal Emergency Medicine, Vol 1. USA: Wiley-Blackwell
2. Norkus,C.L. (2019). Veterinary Technician's Manual for Small Animal Emergency and Critical Care, 2nd Ed. USA: Wiley-Blackwell
3. Silverstein,D.C., Hopper,K. (2015). Small Animal Critical Care Medicine, 2nd Ed. USA: Elsevier
4. Wingfield,W.E., Palmer, S.B. (2009). Veterinary Disaster Response.
5. https://www.avma.org/PracticeManagement/telehealth/Pages/telehealth-basics.aspx Accessed: 28 May 2019
Blk 703 Bedok Reservoir Road
#01-3508 Singapore 470703
(By Appointment Only)
MON & WED & SUN
5 pm to 10 pm
THURS TO SAT
2 pm to 4 pm
5 pm to 10 pm
& ALL PUBLIC HOLIDAYS